Frequently asked questions

Quick answers about delivery, packaging and our products.

Where do you deliver?

We deliver across India and to select international locations, including the United States. Available delivery options and charges are shown at checkout based on your address.

How are your products packed?

All products are packed in food-safe, sealed packaging. Glass jars are carefully cushioned to minimise the risk of damage during transit.

Do you use preservatives?

Our products are prepared using traditional recipes with no added preservatives. Please refer to individual product labels for storage instructions.

Can I modify or cancel my order?

Please contact us as soon as possible at support@ruchihomemade.com. We'll do our best to accommodate changes if your order has not yet been dispatched.